We value your feedback and appreciate your comments to keep our content up-to-date and relevant. We have provided feedback tabs throughout our site so that you can let us know your opinion or submit a query about a question. While we endeavor to respond to queries as soon as possible, we cannot guarantee a response time, especially if your query has to be referred to an online editor.  For those on our premium plan, we respond to queries related to our questions, answers, and explanations as well as offer additional explanations, discussions, and reference services. 

Plan validity depends on the specific plan you have purchased.  Standard and Premium plans have up to 60 days and 90 days respectively or up until your exam; whichever comes first. Any personal information as well as learning history and results are safe. All accounts are programmed to be closed after exams to protect the Privacy and Information of each user. For further information please refer to our Privacy Policy. All-access is provided strictly as per subscription validity.     All extension requests, free of charge should be strictly made within the validity period (i.e. subscription expiry). Extension requests, free of charge after the validity period are against the Terms of Purchase, and you will be prompted on your account to make a small payment for such extensions.  For those booking exams through eNursing Portal, the system will update your exam dates and this may include a complementary extension of your subscription for a limited period to support your learning up until your exam date. Please reach out to support@nursingportal.com if you need assistance. 

Yes. You can test using our Test-mode, which has a number of mock tests running, that varies based on the exam you sign up for.   Our Tests mimic actual examinations. To get the most out of our timed Tests, we recommend that you take Tests in the final week before your actual examinations. It allows you to judge where you stand in terms of your preparation while also giving you a fair amount of time to work over any weak areas.   Mock test questions are unique questions, not part of our study mode, but part of our explanations that have previously appeared in exams. The test is patterned in the format of actual exams you sign up for. It has the similar subject distribution as in the actual exam, so this will test your readiness and preparedness for the exam. If you can score at least 65% in your Mock test, this indicates you may pass the exam. However, we recommend that you score at least 70%.